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At a Glance 2007

HEALTH SERVICES

www.nhs.uk

Accident and Emergency – 24 hour

Warminster hospital (01985 212076) has a minor injuries unit, open 9 am to 5.30 pm, but at weekends only.

Trowbridge hospital (01225 752558) has a unit for minor injuries (24 hours, seven days a week).

The Royal United Hospital, Bath (01225 428331), and Odstock Hospital, Salisbury (01722 336262) have full Accident and Emergency departments.

For up-to- date information, Wiltshire Primary Care Trust: telephone 01225 754453 - www.wiltshirepct.nhs.uk

Codford Surgery: for Reception, call 01985 850298, fax number 820084, and for the out of hours services call 01980 626226.

Avenue Surgery, Warminster: tel. 01985 224600

Smallbrook Practice, Warminster: tel. 01985 846700

Dentistry – to find an NHS or private dentist call the Dental Help Line on 01380 728899, and good luck!

Wiltshire Health Authority: for any other information, call WHA (in Devizes) on 01380 728899 NHS Direct - telephone 0845 4647

THE EMERGENCY SERVICES

Fire Service – in an emergency, call 999 For other enquiries, call Wiltshire Fire Brigade HQ (at Potterne) on 01380 723601.

Police – in an emergency, call 999. For all other police matters, call Wiltshire Police on 0845 4087000. Unhappily, Warminster Police Station is now closed to the public. Trowbridge is open from 9am-12 noon and from 1- 5 pm, on week-days only, while Salisbury Police Station is open from 8 am to 8 pm. The telephone number is the same for all stations. Ambulance & Air

Ambulance – in an emergency, dial 999. Other enquiries to Wiltshire Ambulance Service HQ (at Chippenham) on 01249 443939.

PARISH COUNCILS

The Parish Councils (or Parish Meetings) are consulted on all local issues and can be contacted through their Clerks. (Note: Bishopstrow and Norton Bavant will move from the Shearwater ward into the Mid Wylye Valley ward on 3 May 2007.)

Bishopstrow: Clerk: Mrs R. Stocker 01985 213765, Chairman: Mr Anthony Potter

Boyton & Corton: Chairman & Clerk: Mr T. H. Wheatley-Hubbard 01985 850208

Chitterne: Clerk: Lorna Harris 01985 851295, Chairman Mr Jeremy Reid

Codford: Clerk: Mr Louis Hoareau 01985 851002 Chairman: Mrs Rosemary Wyeth

Heytesbury, Imber, & Knook (inc.Tytherington): Clerk: Mrs Jackie Kirkby, 01985 840046 Chairman Mrs Dawn Hicketts

Norton Bavant: Clerk: Mr E G C Evans 01985 840559, Chairman Mr E F Moore

Sherrington: Mrs Wendy Jobbins, 01985 851147 Chairman: Mr Peter Swain

Stockton: (incl. Bapton) Chairman & Clerk: Mr N H Yeatman-Biggs, 01985 850424

Upton Lovell: Clerk: Mrs J Pudney, 01985 851092 Chairman: Mr Lindsay Bray

DISTRICT COUNCIL SERVICES

Council Offices, Bradley Road, Trowbridge www.westwiltshire.gov.uk

Refuse Collections & Recycling Bin Collections in the Mid Wylye Valley are on Thursdays - green bins for garden waste and grey bins for all other rubbish, in alternate weeks. In weeks which include a Bank Holiday, the bins are collected on Fridays. (In 2007, these Fridays are 13 April, 4 May, 1 June and 31 August.) Around the Christmas 2007 holidays, there will be no collection in Christmas week, and the next collection will be on Friday 4 January. For more information, call Beverley Harvey on 01225 776655.

Black box collections are also on every other Thursdays, the next one on 5 April. Up to two black boxes are provided free, to order a black box call 0845 6032085.

To buy a grey wheelie bin – the large plastic bin (240 litres) costs £35, the half- size bin is £25. To order a bin, ring 01225 785031. This number is about to change, as Focsa is taking over from Cleanaway. If your bin is damaged by the dustcart men, there is a free repair. Green bins are free.

To arrange a bulky waste collection – (for furniture and other large items) call 01225 785031. There is a charge of £17.50 (half-price for those on income support) and that charge pays for up to four bulky household items.

A mini recycling site for glass, paper, and cans is at Stockton Plough Cottages. For plastic and cardboard, there are sites at Codford High Street and Heytesbury High Street.

The Household Waste Recycling Centre at Bath Road, Warminster is open seven days a week, between 9 am and 8 pm from 1 April to 31 October and from 9 am to 6 pm from November to March. It takes paper, cardboard, glass, plastic, textiles, cans, all metals, garden waste, wood, car batteries and motor oil, rubble, soil and ‘white goods’ (fridges, cookers, etc.), but asbestos by prior arrangement only. Just about anything can be taken there for recycling except unmarked chemicals.

Abandoned Vehicles – call Deborah Fox on 01225 770343 or email dfox@westwiltshire.gov.uk

Bus Passes or Senior Railcards are issued free to residents over sixty, but you can only have one of them free. The bus passes give free travel within Wiltshire, while Railcards cut most fares by a third. For the disabled, or where there is no bus service, taxi vouchers can be issued – call Jackie Irons on 01225 770380 or email jirons@westwiltshire.gov.uk

Cemeteries: call Janet Manning on 01225 770340 or email jmanning@westwiltshire.gov.uk

Dangerous Structures - Building Control deals with buildings and structures in the village which become dangerous. Surveyors are on call 24 hours a day. Telephone 01225 770321 or (out of hours) 01225 776655.

Dog Warden – Simon Cleaver on 01225 770369 for: Lost Dogs – finding your lost dog, liaising with Police, RSPCA, etc

Stray Dogs -
Collection & Kennelling
Problem Dogs - Advice to owners
Barking Dogs - Help and Advice for neighbours
Dog Fouling - Penalty Notices to offenders

Elections & Voting: Caroline Rudland organizes elections at all levels and maintains the electoral register: call 01225 770312 or email crudland@westwiltshire.gov.uk

Environmental Health (including Noise Nuisance, Smells, Air Quality, Food Hygiene, Bonfires): call Annabel Wilkinson at WWDC on 01225 770358, awilkinson@westwiltshire.gov.uk

Bonfires should be burnt in the evenings after 6 pm, avoiding times when people might be in their gardens or drying their washing. Those who ignore the bonfire code can cause a nuisance to others.

Homelessness - call Angie Rawlins on 01225 776655 extension 268, arawlins@westwiltshire.gov.uk

Home Improvement Grants – Grants for the less well off are available for home improvements, both for owner- occupiers and tenants – Renovation Grants, Disabled Facilities Grants, and Home Repair Assistance Grants. For more details, call 01373 855290 (owner occupiers and private tenants) or 01225 770368 (social housing tenants).

Housing Benefit – For help with rent or Council Tax, contact Customer Services, WWDC, 01225 770336 customerservices@westwiltshire.gov.uk

Listed Buildings and Conservation Areas – Caroline Power 01225 776655 cpower@westwiltshire.gov.uk

Pest Control and Bees – Pest Control Services give free advice on the control of Rats & Mice, Wasps, Ants, Fleas, & Cockroaches, and (for a fee) will kill your pests. They also keep a register of bee-keepers who collect swarms. Call Sally Ghey at WWDC (sghey@westwiltshire.gov.uk) on 01225 776655, extension 358.

Planning Applications – Michelle Williams and Carmen Chadwick, WWDC planning information officers, mwilliams@westwiltshire.gov.uk , tel. 01225 770382

Play Areas (maintenance) – Dave Brooks on 01225 770342, or dbrooks@westwiltshire.gov.uk

Sports Development – The District Council has a sports development officer who works with local schools and other groups. For information contact Daniel Geeson dgeeson@westwiltshire.gov.uk 01225 776655 ext 248.

Warminster Sports Centre and Swimming Pool – call 01985 212946, enquiries@warminstersportscentre.co.uk

West Wiltshire Community Safety Officer – Miss Ishti Turner communitysafety@westwiltshire.gov.uk 01225 776655, extension 338.

SCHOOLS AND EDUCATION

County School Terms in Wiltshire 2007-08

Spring Term 2007: 8 Jan – 16 Feb & 26 Feb – 30 March

Summer Term 2007: 16 April – 25 May & 4 June – 25 July

Autumn Term 2007: 3 Sept – 19 Oct & 31 Oct - 21 Dec

Spring Term 2008: 7 Jan – 15 Feb & 25 Feb – 4 Apr

Summer Term 2008: 21 April – 23 May & 2 June – 25 July

Schools Queries, including Admissions - call County Hall, Trowbridge on 01225 713000

Pre- School: for all groups, including Codford Caterpillars and Heytesbury Hedgehogs, call Ask on 0845 7585072

Primary Schools

Wylye Valley School, Codford 01985 850461
Heytesbury C of E Primary School 01985 840429
Warminster School Prep School (Ind.) 01985 224800

Secondary Schools & Colleges
Kingdown School, Warminster 01985 215551
Warminster School (Independent) 01985 210100
Frome Community College 01373 465353

Student Loans & Awards – County Hall, Trowbridge 01225 713784 or studentsupport@wiltshire.gov.uk

ROADS AND RIGHTS OF WAY

Road maintenance – Highway Surveyor for the Mid Wylye Valley is Mr Pat Whyte, tel. 01225 702649 (Bowerhill)

Street Cleaning – for advice on clean-up days or to report problems or complaints, call Rob Powell on 01225 770336 or email rpowell@westwiltshire.gov.uk

Potholes – call CLARENCE, a free telephone hotline for problems with roads, pavements, traffic lights etc – Freephone 0800 232323

Highway Verges WWDC arranges verge mowing for the County Council. For grass cutting or to report fly tipping on verges call 01225 770336, or for complaints about general litter on verges 01225 770361

Rights of Way – for all problems, call 01225 713344

Blocked Road Drains – 01225 777234

Smells from Sewers and Drains – call Environmental Protection at WWDC on 01225 776655

Major Road Schemes – Mr Tim Jones at County Hall on 01225 713340 or email timjones@wiltshire.gov.uk

Disabled Parking Badges - for disabled parking badges, call 01225 713959 (County Hall)

PUBLIC TRANSPORT

Rail Enquiries for Warminster and all other stations (24 hours, every day) 08457 484950

The Wiltshire Bus Line (Monday to Friday 8 am – 6 pm, Saturdays in summer 9.00am - 4.00pm) 0857 090 899 or email buses@wiltshire.gov.uk

The Wiltshire Hopper is an hourly door- to-door minibus to and from the Royal United Hospital, Bath (Monday to Friday) – to book, call 01985 212213. National Express Coaches – call 0990 808080 or visit www.gobycoach.com

SOME OTHER LOCAL SERVICES

Water Authority: Wessex Water – 0845 600 3 600

Benefits Agency (Trowbridge) – 01225 498000 for Social Security benefits and advice.

Crimestoppers – to give anonymous information about a crime, call Crimestoppers free on 0800 555111 – www.crimestoppers-uk.org/

Inland Revenue, Bath – 01225 328300

The Samaritans, Salisbury (24 hours) 01722 323355

Warminster Information Centre (funded by Warminster Town Council) has a free booking service for accommodation, tickets to local events, information etc. Address: Central Car Park, Warminster, telephone 01985 218548

West Wiltshire Housing Society – 01225 715715 Out-of-hours emergencies – 01225 715999

OTHER COUNTY SERVICES

Social Services: call 01225 773500 socialservices@wiltshire.gov.uk

Wiltshire Home Care Service – call 01225 713530

County Archaeology Service – Wiltshire Archaeology 01225 713733

Warminster Library – 01985 216022

Mobile Libraries – Jo Barnes, 01225 713706

Wiltshire Library & Museum Service – 01225 713000

Warminster Registry Office – registration of Births, Deaths and Marriages – 01985 213435

Local Records and Archives – the Wiltshire and Swindon Record Office, still (April 2007) at Trowbridge (01225 713134) is in the process of moving to Chippenham. It has a huge quantity of parish registers, Wiltshire wills, tithe awards, enclosure maps, etc., for local and family historians. The Local Studies Library has collections of printed sources, such as local newspapers.

For reasons of space, I have left some things out which could be included here. Please do send me any suggestions or corrections.

Christopher Newbury